Question 1

When should i book my babysitter?

Accepted Answer

It is always a good idea to book your reservation with as much notice as possible. Booking a sitter with at least 24 hours notice is suggested Last minute and special requests are accepted, even with an hours notice, and are based on availability.

Question 2

What if i have a last minute request?

Accepted Answer

We are able to accommodate most last-minute requests. We can usually have a sitter to your home, hotel or event within the hour.

Question 3

Do I need to know the exact times for my booking?

Accepted Answer

To make your booking and to match you with the best babysitter possible for your request please provide the exact start time and approximate end time. Babysitters take reservations based on the schedule provided. Please note that if the start time of your reservation changes, your babysitter may change and availability can not be guaranteed. Please contact us directly with any changes.

Question 4

How do i confirm my babysitting booking?

Accepted Answer

Once your request is reviewed, you will receive an e-mail with your sitter’s profile along with a follow up phone call (when a phone number is provided). To confirm your reservation we will send you a link with the payment information. All the babysitting services must be paid 100% upfront at the moment of the booking.

Question 5

Who are the babysitters?

Accepted Answer

Our agency started with a fabulous small group of dedicated babysitters (many still work with us today!). Throughout the years, we’ve kept our babysitters happy and, by word of mouth, our network of excellent sitters has expanded and we’re proud to have each babysitter on our team.

We also have great relationships with local colleges and universities, especially within the education and nursing departments. Their staff happily refers their students us.

Question 6

Will I know anything about the babysitter before they arrive?

Accepted Answer

Once the babysitter is chosen, a detailed profile including his or her full name, biography and photo will be sent to you by email.

Question 7

How can i book a babysitter?

Accepted Answer

You can reserve a sitter by filling out a Reservation Request form, send us a email or reach us on whatsapp.

Question 8

Can i meet the babysitter prior to the babysitting service?

Accepted Answer

You are welcome to schedule a reservation to meet your babysitter. All standard charges and minimums apply. Families may speak with their sitter by videocall before their booking at no additional fee.

Question 9

What is the price?

Accepted Answer

We will work closely with you to develop a competitive compensation package based upon your family’s needs. Rates for part-time babysitters vary greatly depending on the babysitters´s  experience, the position duties, preferred schedule, and the level of travel and flexibility required in the role.

Question 10

How long is my quote valid for?

Accepted Answer

Once you have received your quotation, it will remain valid for 30 days.
If you wish to book the service after this period, you may be offered a new rate.

Question 11

What's the cancellation policy?

Accepted Answer

We have a 48 hours cancellation policy, no exceptions.

Portugal Babysitters

Your trusted babysitters in Portugal

Talk with us: (+351) 912 292 288

available on whatsapp